Warranty and Return Conditions

Warranty conditions

Unless otherwise stated, all products are under manufacturer's warranty.

In order for the warranty conditions to be valid, please check the product upon delivery.

If you notice any damage, keep a record and do not buy the product.

Any modification to the product, deformation of the product or disruption of the original design of the product is not covered by the warranty.

 

Product Return Policy

Pursuant to Law No. 6502, no refunds will be given for products purchased from stores. Products that have not been used within 14 days and whose packaging is not damaged may be exchanged.


Product returns are not accepted, you have the right to exchange the products you have purchased.

If you're unhappy with your purchase, please contact us via the head office phone number listed on our website within 14 days of receiving the product. Damaged, unpackaged, or used products will not be accepted for exchange.


For exchange or return requests:

You can forward your requests to the address below by specifying your requests in the description field below the invoice/information receipt to be paid by Yurtiçi Kargo.

The information under the invoice/information receipt must include the information of the product to be sent, the change of product exchange/refund request and the document together with the product.

Shipments paid by the buyer sent by different cargo companies will not be accepted.

For product return and replacement requirements, applications are essential in accordance with the Consumer Protection Law No. 6502.

Beyond Perfume: Loris's Media Journey

A brand's story grows not only with the products on the shelves but also with the media coverage that brings that story to a wider audience. Loris Perfume has been writing an inspiring adventure in the world of perfume, as well as on the media stage, since 2006.

We have a strong presence across a wide range of platforms, from television programs to national and international magazines, from news stories in newspapers to exclusive interviews. On every platform, we share the creative world behind our fragrances, our brand values, and our inspiring journey.

Every reflection of us in the media not only promotes our products, but also reveals the Loris culture, the energy of our teams, and our brand's forward-looking vision.

Loris in World-Renowned Publications

Our CEO's Vision in the Media


Our CEO, Fehmi Okuyucu, shared his entrepreneurial vision, our brand's strategies for success, and Loris's global ambitions in an interview with Para Magazine. This inspiring interview showcased our brand's determination and innovative approach to the business world.

Loris Perfumes in Harper's Bazaar


Harper's Bazaar, one of the world's most prestigious fashion magazines, featured Loris' Niche collection in its pages. Our fragrances, inspired by elegance, reached the magazine's discerning readership, further strengthening our brand's international prestige.

The Loris Signature in Vogue


Vogue, a leading voice in the fashion world, has dedicated significant space to Loris Perfume's exclusive collection, which blends creativity and aesthetics. Our elegant designs and unique fragrances have been brought to life again on the pages of Vogue with a global vision.

Gökhan Akdağ / Retail Days 2025

The Retail Journey of Gökhan Akdağ and Loris

Gökhan Akdağ , Deputy General Manager responsible for Sales and Marketing at Loris Perfume, introduced our brand at Retail Days 2025. Akdağ highlighted the event's contribution to industry collaborations and shared his views on this year's agenda and participant profile. In his speech, he emphasized our slogan, "Perfume is Loris," explaining how this statement reflects the brand's identity and its vision for the future.