Warranty and Return Conditions

Warranty conditions

Unless otherwise stated, all products are under manufacturer's warranty.

In order for the warranty conditions to be valid, please check the product upon delivery.

If you notice any damage, keep a record and do not buy the product.

Any modification to the product, deformation of the product or disruption of the original design of the product is not covered by the warranty.

 

Product Return Policy

Pursuant to Law No. 6502, no refunds will be given for products purchased from stores. Products that have not been used within 14 days and whose packaging is not damaged may be exchanged.


Product returns are not accepted, you have the right to exchange the products you have purchased.

If you're unhappy with your purchase, please contact us via the head office phone number listed on our website within 14 days of receiving the product. Damaged, unpackaged, or used products will not be accepted for exchange.


For exchange or return requests:

You can forward your requests to the address below by specifying your requests in the description field below the invoice/information receipt to be paid by Yurtiçi Kargo.

The information under the invoice/information receipt must include the information of the product to be sent, the change of product exchange/refund request and the document together with the product.

Shipments paid by the buyer sent by different cargo companies will not be accepted.

For product return and replacement requirements, applications are essential in accordance with the Consumer Protection Law No. 6502.

Beyond Perfume: Loris’ Journey in the Media

A brand’s story grows not only through the products on its shelves but also through the reflections it creates in the media. Since 2006, Loris Perfume has been crafting an inspiring journey, both in the world of fragrance and across the media landscape.

From television programs to national and international magazines, from newspaper features to exclusive interviews, we maintain a strong and diverse presence. On every platform, we share the creative world behind our scents, the values of our brand, and our inspiring journey.

Each media appearance goes beyond promoting our products; it showcases the Loris culture, the energy of our teams, and the vision that drives our brand toward the future.

Loris in Renowned Global Publications

Our CEO’s Vision in the Media

Our CEO, Fehmi Okuyucu, shared his entrepreneurial vision, the strategies behind our brand’s success, and Loris’ global expansion goals in Para Magazine. This inspiring interview highlighted our brand’s determination and innovative approach, offering valuable insights to the business world.

Loris Fragrances in Harper’s Bazaar

One of the world’s most prestigious fashion magazines, Harper’s Bazaar, showcased Loris’ Niche Collection in its pages. Our fragrances, inspired by elegance, reached the magazine’s discerning readers, further enhancing the international prestige of our brand.

The Loris Signature in Vogue


Fashion industry pioneer Vogue dedicated extensive coverage to Loris Perfume’s special collection, which unites creativity and aesthetics. Our elegant designs and unique fragrances came to life on Vogue’s pages, showcasing our brand’s global vision.

Gökhan Akdağ / Retail Days 2025

The Retail Journey of Gökhan Akdağ and Loris

Gökhan Akdağ, Deputy General Manager of Loris Perfume, presented our brand at Retail Days 2025. Highlighting the event’s contributions to sectoral collaborations, he shared his insights on this year’s agenda and participant profile. During his talk, he emphasized our slogan, “Perfume is Loris”, explaining how it reflects the brand’s identity and forward-looking vision.